In addition to our proven excellence in assisting with the full range of property management, KOAMS have the qualifications necessary to assist with a smooth transition from developer managed to OA managed projects. We can help to ensure that all projects are compliant with the Jointly Owned Property Law.

Most importantly the selection of KOAMS as your consultant to assist with the formation of Interim Owners Association and then Owners Association assures the continuity of customer care and good service.

Professional Owners Association Management
Several of our managers have been certified by RERA as professionals in Owners Association Management, including Tim Crowe a qualified Management Accountant who has over 17 years of UAE management experience as General Manager/ Finance Manager or Director of a number of UAE companies and projects. We can offer effective support to the Board and advice on development of Community Rules and implement Board directions efficiently and effectively. Clients of KOAMS benefit from a comprehensive range of additional integrated support services

Facilities Management Services
Our sister company Cityserve have substantial experience and expertise in contract specification for a wide range of facilities management services.

Customer care services
KOAM and Cityserve have an effective customer care procedure to monitor the performance of preventative and corrective maintenance and satisfy individual unit holders as well as the OA for maintenance of the common areas. Cityserve routinely send out customer feedback questionnaires.

Financial Management Services
Cityserve has an experienced Finance team, able to provide professional service in budgeting, service fee collection, and Financial Management reporting.

Facilities/Property Management Strengths

Contract Specification
Extensive skills in defining minimum performance standards

Supplier Selection
Careful selection process based on supplier relationships and careful reference checks to maximize value for clients. Effective controls to eliminate risks of improper payments

Maintenance planning
Professional control of maintenance requirements to minimize the total cost of assets over their useful life

Risk Assessment and Control
Ensuring that risks of loss or damage to property or financial assets are minimized.

Financial Management & Cost Control
Preparation by well qualified staff of long term and short term financial budgets

Administration Services
Efficient record keeping, payment management, quality control and reporting to ensure that properties are managed effectively for our clients

Project Management
Careful project definition, performance monitoring towards achievement of deadlines and budgets

Customer Services
24 hour availability of key staff in emergencies and professional call centre to manage resident and owner issues

Health & Safety & Security Services
Clear understanding of the issues required to reduce risks of harm to residents, visitors and assets

Assets Registers
Record keeping of location and condition of assets belonging to the community

Total Quality Management
Continuous updating of systems and procedures to raise the quality of service

Collections services
Professional and courteous approach to enforcing payment of outstanding service fees by unit owners

KOAMS offer a comprehensive range of property related services to offer an integrated solution to deliver a successful delivery of the development to residential and commercial occupation.

KOAMS provides owners with the option of an integrated solution of OA manager, Facilities Manager and Real Estate lettings/sales or management of these functions provided by other parties.

KOAMS have a common sense approach to delivering a service that manages individual properties or whole developments consistent with the local UAE requirements. We have the benefit of a stable management team that has operated through the same office for 5 years serving the same key developers from property sales (Kingfield Real Estate Brokers) through to property management.

KOAMS offer a comprehensive range of property related services to offer an integrated solution to deliver a successful delivery of the development to residential and commercial occupation.

KOAMS provides owners with the option of an integrated solution of OA manager, Facilities Manager and Real Estate lettings/sales or management of these functions provided by other parties.

KOAMS have a common sense approach to delivering a service that manages individual properties or whole developments consistent with the local UAE requirements. We have the benefit of a stable management team that has operated through the same office for 5 years serving the same key developers from property sales (Kingfield Real Estate Brokers) through to property management.